Savings Vaults Terms and Conditions (Cross River Bank Program)

Version dated September 8, 2025

Why is this information important?

The Savings Vault is a feature in the Revolut app that allows retail customers to set aside funds that will earn interest. Please read these terms and conditions carefully. These terms and conditions, along with our Personal Terms, Fees page, Privacy Policy and any other documents we give you that apply to our services, form a legal agreement (the “Agreement”) between:

You, the account holder; and
us or we, Revolut Technologies Inc.

These terms and conditions govern the relationship between you and us. They apply when you use Savings Vaults on the Revolut app. If there is any inconsistency between these terms and conditions and our Personal Terms, these terms and conditions will govern. You can access a copy of this Agreement through the Revolut app at any time. To use all the functions of the Revolut app, you must be connected to the internet.

What are Savings Vaults?

Savings Vaults allow you to easily earn interest on your money.

What happens when I put money in a Savings Vault?

When you put money into a Savings Vault, your instructions via the Revolut app will be passed to Lead Bank (“Lead Bank”), and Lead Bank will deduct funds from your main Revolut card account and send it to an account at Cross River Bank. You begin to accrue interest on your money when it arrives at Cross River Bank. This can take up to two business days after it is sent. In this Agreement, a business day is every day except Saturdays, Sundays, and U.S. federal holidays. However, it might take longer depending on how you deposit funds in your Revolut account, because Lead Bank may not send the money to Cross River Bank until Lead Bank receives the funds, which might take a few days. You can avoid this by making a deposit using funds that have already arrived with Lead Bank or using funds that you received by bank transfer.

The first Savings Vault (“High Yield Vault”) you open will be linked to an account at Cross River Bank (“High Yield Account”), and any and all subsequent Savings Vaults you open while the High Yield Vault is open (each a “Standard Rate Vault”) will be linked to a second account at Cross River Bank (the “Standard Rate Account”). If you close your High Yield Vault, the High Yield Account will also be closed, and the next Savings Vault you open will be a new High Yield Vault that is linked to a new High Yield Account. You can only have one (1) High Yield Vault at any time, and you may have a total of one hundred (100) High Yield Vault and Standard Rate Vaults combined at any time. High Yield Vault and Standard Rate Vault may be subject to different interest rates and annual percentage yield (“APY”) as discussed in further detail in the Cross River Bank Savings Account Agreement (the “Savings Agreement”).

Are there any minimum or maximum balance requirements to my Savings Vaults?

There are no minimum balance requirements to open a Savings Vault. The maximum balance of your High Yield Vault is $10,000 and the maximum balance of any one Standard Rate Vault, and the combined balance of all Standard Rate Vaults in aggregate, is $240,000.

Is the money I put in a Savings Vault safe?

Any funds you deposit in your Revolut Savings Vault are held by Cross River Bank and are insured by the Federal Deposit Insurance Corporation (“FDIC”) up to the applicable limit. This means that if Cross River Bank were to fail, your eligible funds are guaranteed by the FDIC for deposits you have made with Cross River Bank (through Savings Vaults or otherwise) up to the applicable limit. If this were to happen, the FDIC would administer your claim. You can read more about FDIC protection from the FDIC’s website.

Who is the company providing the Savings Vaults?

We provide the function for you to make deposits in Savings Vaults using the Revolut app, but all funds in the Savings Vaults are held at our partner bank, Cross River Bank. We do so according to this Agreement and the Savings Agreement.

What interest will you receive and when?

The frequency and amount of interest your funds will accrue will vary on a calculation method determined by Cross River Bank and described in the Savings Agreement. It is at the discretion of Cross River Bank to change the interest rate and APY for the High Yield Account and Standard Rate Account, and in connection the High Yield Vault and any Standard Rate Vault, at any time. Up-to-date interest rates are shown in the Interest Rate Schedule on the Revolut app.

The interest rates for new deposits may change too. Some interest rates may only be available for a limited time, or for a limited total value across individual or all Revolut users. The APY you receive will always be as stated in the Revolut app, with no hidden fees or deductions.

You will begin accruing interest on the business day the deposit is received by Cross River Bank. If you send the money on a day Cross River Bank is closed, they may not receive your money until the next business day on which it is open.

How do you put money into Savings Vaults, and take it out?

You can send money to Savings Vaults at any time using the Revolut app. The only way to transfer funds out of your Savings Vault is to move them back to your main Revolut account. There are no limits on transfers between the Savings Vault and your main Revolut account. Sometimes, if you withdraw money from Savings Vaults, we may credit some or all of the deposit to your personal Revolut account before we actually receive the money back from Cross River Bank. We may do this so that you can access the money more quickly. If we don’t receive the money back, we may reverse the credit.

Are there any fees for Savings Vaults?

We don’t charge you any fees to use Savings Vaults. The interest rate you see in the app is always the rate you will get. However, certain interest rates may only be received depending on your Revolut plan, which may be subject to plan fees.

Can Revolut refuse your request to make a deposit, or can you cancel it yourself?

Sometimes we might refuse your instruction to send money to Savings Vaults. If we do, we will not be responsible for any losses you suffer as a result. We may refuse your instruction if:

we, Lead Bank, or Cross River Bank have, in the sole discretion of each, reason to suspect receipt of incomplete, unauthorized, revoked, or fraudulent instructions, or your instruction was for an illegal purpose; or
we, Lead Bank, or Cross River Bank have, in the sole discretion of each, reason to believe that your instruction could adversely impact our reputation or goodwill.

You cannot cancel any instruction to send money to Savings Vaults once it has been submitted. You can, of course, withdraw money from the Savings Vaults according to the Savings Agreement.

Taxes

You may have to pay tax on any interest earned from the Savings Vaults. We cannot advise you on this, and will not collect any tax for you, make any payments on your behalf, or provide you with any tax certificates. We will provide you with information about the interest you earn so that you can do this yourself.

Can Revolut change these terms?

We can change these terms and conditions for any reason. If we add a new product or service to Savings Vaults that doesn't change these terms and conditions, we may add the product or service immediately and let you know before you use it.

If we make a change to these terms and conditions, you will be notified of any change in the manner required by applicable law.

If you do not agree to any changes, you may close your Savings Vault.

Is Revolut responsible if something goes wrong with your Savings Vaults?

We’ll do as much as reasonably possible to make sure that access to Savings Vaults through the Revolut app is not interrupted, is secure and virus-free, and is accessible at a reasonable speed. However, we can’t promise that this will always be the case.

We may temporarily suspend access to Savings Vaults so that we can make technical changes, add new features, or make sure they run smoothly. We’ll try to give you notice before we do this, although we might not be able to do so in an emergency. We’ll also try to keep any suspension as short as possible.

Neither we, Lead Bank, nor Cross River Bank will be responsible to you for losses that arise:

if access to Savings Vaults isn’t available;
because of a legal or regulatory requirement;
if Cross River Bank refuses to accept your deposit for whatever reason or if the placing of the deposit is delayed for any reason; or
because there were unusual or unexpected events outside our respective controls.

If we don’t meet our obligations under these terms and conditions, we will not be responsible for any unforeseeable losses.

What are the limits to the services we provide?

In providing Savings Vaults to you, neither we nor Cross River Bank are:

advising you on whether cash is a suitable investment to meet your needs;
advising you on the impact that any deposits will have on your tax position; or
undertaking that you will receive a guaranteed rate of return on your deposits.

How might this Agreement end?

You can end the Agreement at any time by letting us know through the Revolut app or by emailing us at support@ravolut.com.

What if Revolut stops providing Savings Vaults to me?

If we decide to stop providing Savings Vaults, you will be notified in the manner required by applicable law. However, we may end this Agreement immediately if any of the following apply:

we suspect that you are behaving fraudulently;
you haven’t given us information we need, or we believe that information you have provided is incorrect;
you’ve violated these terms and conditions;
you have died;
you’ve been declared bankrupt (or the equivalent);
we, in our sole discretion, have reason to believe that your use of Savings Vaults could damage our reputation or business, or adversely impact us or any of our services; or
we have to do so by law.

If we end this Agreement, we will close all your Savings Vaults in line with the deposit information and return the money back to your personal Revolut account. You will receive the same interest, and pay the same fees (if any apply), as if you had closed your Savings Vaults at that time yourself.

How to make a complaint

If you’re unhappy with our service, we’ll try to put things right. We always do our best, but we realize that things sometimes go wrong. If you have a complaint, the most efficient way to make a complaint is to use this online form. You may also contact us through the in-app chat, by sending an email to complaints.us@ravolut.com, or by mailing your inquiry to Revolut Technologies Inc. at 107 Greenwich St, Floor 20, New York, NY 10006. We’ll look into your complaint and respond to you by email.

Personal Information

You can find more information about how we use your personal information in our Privacy Policy.

Some legal bits and pieces

The Agreement is personal to you and you cannot transfer any rights or obligations under it to anyone else.

Our right to transfer

We will only transfer any of your or our rights or obligations under the Agreement if we reasonably believe that it won’t have a significant negative effect on your rights under these terms and conditions or in adherence to any legal or regulatory requirement. Where we do this, we will ensure that the terms of any new arrangement are at least equal to those offered to you under these terms.

Governing law and language

The laws of the State of New York apply to the Agreement. If these terms and conditions are translated into another language, the translation is for reference only and the English version will apply.

Our right to enforce the Agreement

If you have violated the Agreement and we don’t enforce our rights, or we delay in enforcing them, this will not prevent us from enforcing those or any other rights at a later date. This is also the case if we have any legal rights that we don’t enforce straight away.