Revolut Secure

A new era of money security

Customers worldwide trust us to look after more than $38 billion of their money. Protect yours with proactive defenses, then personalize your settings to stay in complete control.

"At Revolut, security isn't just a regulatory requirement, it's a basic right. We build systems to keep your money secure — and we’re on hand 24/7 to help every single customer, worldwide."Vlad Yatsenko, Co-Founder and CTO · Revolut

Looking for a sign? This is it

The Revolut Secure shield is a reminder that our always-on monitoring system and dedicated, 24/7 Financial Crime team are with you. If we send you a fraud or scam warning, take note, take action, then breathe easy.

Help protect your money

Secure from the second you sign up

Strict identity checks

Powered by sophisticated machine learning, we verify identity quickly and thoroughly to prevent criminals from setting up accounts.

Biometric security

Every mobile device with Revolut on it is attached to your biometrics. So if your phone is stolen, or your account is logged into on a new device, the same checks will apply.

Dedicated control center

Personalize security settings across more than 10 features — think card controls, location-based triggers, gambling blocks, and more.

Activate cards in-app

Your physical card must be activated in your app. That’s the only place your PIN is available, too.

  • Strict identity checks

    Powered by sophisticated machine learning, we verify identity quickly and thoroughly to prevent criminals from setting up accounts.

  • Biometric security

    Every mobile device with Revolut on it is attached to your biometrics. So if your phone is stolen, or your account is logged into on a new device, the same checks will apply.

  • Dedicated control center

    Personalize security settings across more than 10 features — think card controls, location-based triggers, gambling blocks, and more.

  • Activate cards in-app

    Your physical card must be activated in your app. That’s the only place your PIN is available, too.

A-list algorithms that make spending (even) more secure

If something looks suspicious, our machine learning models can pick it up. We’ll notify you and take action immediately. If we freeze your card, you can review, and unfreeze if needed.

Join Revolut
  • We freeze out thieves in seconds

    Our in-house AI algorithms can flag high-risk transactions and suspicious spending patterns immediately. We trigger proactive warnings that detect more than 95% of attempted scams. And if an unauthorized transaction gets through, you may be covered by Visa and Mastercard’s liability protection. If you still encounter problems, our award-winning support team is on hand 24/7 to help resolve problems in minutes. Now that's peace of mind.

Superpowers for spending online

Self-destructing virtual cards mean your details are immediately deleted — and then refreshed — after each purchase, so they can’t be reused.

  • Over 80% of payment fraud starts online

    If we notice anything suspicious happening when you’re shopping online, we’ll freeze your card. For even more protection, purchase with a single-use virtual card. The card details refresh after every transaction — adding an extra layer between you and retailers you may not trust completely. Two-factor authentication is required for sensitive transactions, and you can label vendors you use regularly as trusted — so you don’t have to approve payments every time.

Private payments to keep your info under wraps

Decide whether to hide your name or profile picture when you’re sending money to a Revolut account not in your contacts — or choose not to be discoverable at all. All your chats are encrypted, too.

Secure, even when you’re sleeping

Software updates

We launch app store updates regularly to stay further ahead of criminals’ latest techniques.

Cybersecurity measures

A cutting-edge prevention system, supported by an award-winning, dedicated, 24/7 Financial Crime team.

Remote access detection

If your account is accessed from an unexpected location, we’ll take action immediately.

  • Software updates

    We launch app store updates regularly to stay further ahead of criminals’ latest techniques.

  • Cybersecurity measures

    A cutting-edge prevention system, supported by an award-winning, dedicated, 24/7 Financial Crime team.

  • Remote access detection

    If your account is accessed from an unexpected location, we’ll take action immediately.

Saved in 2024 alone

Powered by a dedicated, 24/7 Financial Crime team, we estimate that Revolut customers were protected from more than $800+ million in potentially fraudulent transactions globally.

$800+ million

We’re here to help, 24/7

Whether you want to browse our Help Center for solutions or chat with us directly, we’ve got you — even on a Sunday.

Contact us

Steps to take

If you have an issue

  • If you’re concerned your card has been compromised, freeze your card immediately. If you believe your card has been used fraudulently, fill out a chargeback form and we’ll help you resolve the issue.

    Report fraud
  • If you think your account is at risk, immediately end any type of communication with the suspected scammer. Contact Revolut, and any other financial institution involved. Report the incident to the police.

    Report a scam
  • Disconnect your account from the previous device. Try to use another device to log into your account and change your passcode for security. If you're unable to log in using another device, there are a couple of ways to recover your access.

    Learn more
  • If your account is temporarily restricted, please provide the information we are requesting in-app, as this will help resolve the issue much faster. If you need help with any other issues relating to this, please get in touch with our team.

    Learn more

Want to learn more?

Check out these resources to build your security knowledge.

  1. FAQs

    Get answers on demand via our Help Center, a virtual library packed full of answers to key questions.

    Visit Help Center